AI agents
AI agents built into your ERP
Agents for customer service, HR, recruitment, training and workflow that use your ERP data, so answers are accurate and actions leave a record.
Agents we build
AI agents that do the work, not just answer questions
Each agent handles a task from start to finish inside your ERP, and hands over to your team when a person should decide.
AGENTCustomer help desk agent
Answers order, delivery, invoice and account questions from live ERP data, and passes the conversation to your team when a person is needed.
AGENTHR help desk agent
Handles leave balances, claims status, payslip questions and policy queries so HR time goes to people rather than tickets.
AGENTRecruitment agent
Matches candidates to open roles, arranges interviews and prepares recruitment letters, for your team to review and approve.
AGENTTraining agent
Tracks training needs and completion, schedules sessions, sends reminders and keeps the records in your ERP.
AGENTWorkflow agent
Chases approvals, flags exceptions and prepares routine records inside the processes your ERP already runs.
AGENTAnother task in your process?
If a task follows clear rules and lives in your ERP data, an agent can often handle part of it. We scope it with you.
Examples
What an agent might say in practice
Illustrative examples. In a real project, answers come from your own ERP data and your own rules.
Swipe or use the arrows to see more.
Customer help desk
HR help desk
Recruitment matching
- A. Strong match: 4 years in sales admin, ERP experience
- B. Good match: 2 years in sales admin
- C. Possible: strong skills, shorter experience
Interview scheduling
Project status
Overdue invoices
Training follow-up
Stock check
Approvals
How an agent works
From request to record
Every agent follows the same controlled path, so you know what it did and why.
Why ERP-native agents
Agents that stay inside your controls
Grounded in your records
Answers come from your ERP data, not from guesses. If the record is not there, the agent says so.
Permissions that follow roles
An agent sees and does only what the person asking is allowed to, using the access rules you already set.
People stay in control
Letters, offers and anything sensitive are drafted for your team to review and approve. Unclear cases are handed over.
A record of every action
What the agent read, answered and changed is logged in the ERP, so you can audit it.
Data handling scoped up front
We agree what data an agent can access, where it is processed and what is kept, with Singapore PDPA obligations in mind.
Start with one workflow
Pilot a single process, test it on real cases, measure the result, then extend. Lower risk than a big-bang rollout.
Scope, build and rollout are agreed per project. Agents work best on a well-structured ERP, so we often start with requirements scoping or the ERP build itself.
Related
Keep reading
